For Our U.S. Warehouse Dresses:

The dresses in our U.S. warehouse are all in stock and only shipping within the US. It is fast and safety for domestic shipping.  Items in ''In stock'' page, we can ship out from our warehouse within 48h. Delivery generally takes 2-5 business days.

Note: If you order the dresses from our U.S. warehouse also with other dresses, we will slip send your order into separate shipments. The U.S. warehouse dresses will ship to you around 2-5 business days. And other dresses we follow the time frame below.

For Our Custom Size Dresses:

 As our custom size dresses are made to order. Once placed, your order will be confirmed with our inventory and quality control team. If everything looks good (no unusual measurements, address info, etc.) they will approve the order and send it to the tailors to get to work. This can take 1-3 business days.

Then, each dress is made-to-order by our tailors, taking around 2-4 weeks. If you are in hurry, please contact us to confirm.

For Our General Dresses and Accessories:

The shipping time consists of two sections:

Before your order is shipped, Zapaka has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.

Total Delivery Time = Processing Time + Shipping Time

  • Processing Time: Verification of order details, allocating, quality checking and packaging.
  • Shipping Time: The time taken to arrive to destination after dispatch from our warehouses.

3-6 Business Days Processing Time

  • All ZAPAKA orders have a processing time before the order can ship from our warehouse. Unless otherwise noted there is a 3-6 business days processing time for all items. All items on your order, excluding backorder items, will be held to ship together. Please consider this when choosing a shipping method.

United States & Canada Shipping Policy

  • Free Shipping(Orders Over $50) takes approximately 6-12 business days for delivery.
  • Standard Shipping($4.88) takes approximately 6-12 business days for delivery.
  • Expedited Shipping($16.88) takes approximately 3-6 business days for delivery.

Please note: Orders are not shipped on the weekend and delivery times do not include weekends, holidays or order/product processing times. For urgent orders that If you need to receive at the appointed time, please contact us.

International Shipping Policy

Australia & New Zealand & United Kingdom & Germany

  • Free Shipping(Orders Over $99) takes 6-12 business days for delivery.
  • Standard Shipping($8.99) takes 6-12 business days for delivery.
  • Expedited Shipping($16.88) takes 3-6 business days for delivery.

Others Countries

  • Standard Shipping($8.99) takes 6-12 business days for delivery.
  • Expedited Shipping($18.88) takes 3-6 business days for delivery.

Delivery generally takes 3-12 business days, But this is depending on your region.

Tips: The shipping time is greatly influenced by COVID-19, which is out of our control. Hoping for your understanding.

Please be aware that all international orders may be subject to additional duties, brokerage or custom fees upon delivery. These fees are calculated by customs officials and cannot be estimated prior to shipping. Delays in customs are possible with every international order, which may affect delivery arrival times. ZAPAKA has no control over customs fees or delays. You may contact your local customs office to determine customs costs.

Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

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